Effective Date: 1 April 2026 | Version 1.3 (updated May 2026)
This User Agreement ("Agreement") is entered into between 1STGIS.COM (UEN: 53062848A), incorporated in Singapore ("1stGIS", "we", "us", "our"), and the organisation or individual accessing the 1stGIS platform ("Customer", "you", "your").
By registering an account, clicking "I Agree", or by accessing or using any part of the 1stGIS platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy. You represent that you have the legal authority to bind your organisation to this Agreement.
1stGIS provides a cloud-based business management Software-as-a-Service (SaaS) platform including, but not limited to, asset management, field service management, human resources, leave management, payroll, accounting, and AI-powered productivity tools ("Services"). Availability of specific modules depends on your subscription plan. We reserve the right to add, modify, or discontinue features with reasonable notice.
3.1 Subscriptions are billed monthly or annually in the currency displayed at checkout (default: Singapore Dollars, SGD). Payment is due at the start of each billing period.
3.2 We reserve the right to suspend access for non-payment after a 7-day grace period. Suspended accounts retain data for 30 days before deletion.
3.3 Subscription fees are non-refundable except as required by applicable Singapore law. In the event of a dispute, your sole remedy is to cancel your subscription and cease using the Service.
3.4 We may adjust pricing with 30 days' written notice. Your continued use after the price change takes effect constitutes acceptance of the new pricing.
4.1 All data you input into the platform remains your property ("Customer Data"). We act solely as a data processor on your behalf in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).
4.2 Upon termination, we will make Customer Data available for export for 30 days following written request to admin@1stgis.com. After that period, data may be permanently deleted.
4.3 You grant 1stGIS a limited, non-exclusive, royalty-free licence to process Customer Data solely to provide and improve the Services.
4.4 We may use anonymised and aggregated data for product analytics, benchmarking, and platform improvement, provided such data cannot be used to identify you or your organisation.
You must not use the platform to:
You are fully responsible for all activity conducted under your account. We may suspend accounts that violate this clause without notice or refund.
6.1 Platform Ownership. The 1stGIS platform, including all software, source code, algorithms, user interface designs, AI models, workflow logic, databases, trade names, trademarks, logos, and all other intellectual property rights therein ("1stGIS IP"), are and shall remain the exclusive property of 1STGIS.COM. Nothing in this Agreement grants you any right, title, or interest in 1stGIS IP beyond the limited right to use the Services during your subscription term.
6.2 No Copying or Imitation. You shall not copy, reproduce, republish, reframe, mirror, or create works that imitate the 1stGIS platform's design, structure, feature set, or business logic, whether in whole or in part. This prohibition applies regardless of whether such copying is for internal use, a competing product, or any other purpose.
6.3 AI-Generated Content. All AI-generated outputs (lesson plans, reports, summaries, images) produced by the platform are generated on your behalf. While you own the specific content, you may not use such outputs to train competing AI systems or to replicate platform functionality.
6.4 Feedback. Any suggestions, ideas, or feedback you provide to 1stGIS may be used by us freely without compensation or acknowledgement, and shall not create any obligation or liability on our part.
6.5 Copyright Notice. © 2026 1STGIS.COM (UEN: 53062848A). All rights reserved. Unauthorised reproduction or distribution of any part of this platform is prohibited and may result in civil and criminal penalties.
7.1 Cap on Liability. To the maximum extent permitted by Singapore law, 1stGIS's total aggregate liability to you for any claim arising out of or in connection with this Agreement — regardless of the form of action (contract, tort, negligence, or otherwise) — shall not exceed the total subscription fees actually paid by you in the one (1) calendar month immediately preceding the event giving rise to the claim. This cap applies even if 1stGIS has been advised of the possibility of such damages.
7.2 Excluded Damages. In no event shall 1stGIS, its directors, employees, agents, or affiliates be liable for: (a) indirect, incidental, special, consequential, punitive, or exemplary damages; (b) loss of profit, revenue, business, goodwill, data, or opportunity; (c) losses arising from your reliance on the platform for business-critical decisions; or (d) losses arising from third-party service failures (including payment processors, cloud infrastructure, and AI API providers).
7.3 Acknowledgement. You acknowledge that the subscription fees reflect the allocation of risk set out in this Agreement, and that 1stGIS would not provide the Services on these terms without the liability limitations stated herein.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1STGIS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF DATA, UNINTERRUPTED ACCESS, SECURITY, AND FREEDOM FROM VIRUSES OR OTHER HARMFUL CODE.
We do not warrant that: (a) the platform will be error-free or uninterrupted; (b) any errors will be corrected; (c) AI-generated outputs will be accurate or suitable for professional reliance; or (d) the platform will meet your specific requirements. You use the platform and rely on its outputs entirely at your own risk.
You agree to indemnify, defend, and hold harmless 1STGIS.COM and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Services; (b) your violation of this Agreement; (c) your violation of any third-party rights; (d) any data you submit to the platform; or (e) your negligence or wilful misconduct.
1stGIS shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, governmental actions, cyberattacks, internet infrastructure failures, or third-party service outages (including Azure, Anthropic, Stripe, or communication service providers).
Each party agrees to keep confidential all non-public information of the other party obtained through use of the Services. This obligation does not apply to information that: (a) is or becomes publicly known through no breach of this Agreement; (b) is received from a third party without restriction; or (c) is required to be disclosed by law or court order.
12.1 Either party may terminate this Agreement at any time upon written notice. Termination by you does not entitle you to a refund of pre-paid subscription fees.
12.2 We may terminate or suspend your access immediately and without notice if you breach this Agreement, fail to pay, or if we reasonably believe your use poses a security or legal risk.
12.3 Sections 6 (Intellectual Property), 7 (Limitation of Liability), 8 (Disclaimer), 9 (Indemnification), 14 (Governing Law), 16 (IRAS Submissions), 17 (Contact Consent), and 18.3 (Trademark Restrictions) survive termination.
These Terms are subject to change at any time at 1stGIS's sole discretion. The current version of this Agreement, together with the date of the most recent update, will always be published on our platform at /user-agreement. You are responsible for reviewing these Terms on a regular basis — you cannot assume that the Terms remain unchanged from a prior visit. Your continued use of the Services following any published update constitutes your acceptance of the revised Terms.
14.1 This Agreement is governed by and construed in accordance with the laws of the Republic of Singapore, without regard to conflict of law principles.
14.2 Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall first be referred to mediation administered by the Singapore Mediation Centre before any arbitration or court proceedings are commenced.
14.3 If mediation fails, disputes shall be subject to the exclusive jurisdiction of the Singapore courts.
15.1 Entire Agreement. This Agreement (together with our Privacy Policy) constitutes the entire agreement between you and 1stGIS regarding the Services and supersedes all prior agreements, representations, and understandings.
15.2 Severability. If any provision of this Agreement is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable; the remaining provisions shall continue in full force.
15.3 No Waiver. Failure by either party to enforce any provision shall not constitute a waiver of future enforcement of that or any other provision.
15.4 Assignment. You may not assign this Agreement or any rights hereunder without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of assets.
16.1 Authorisation as Filing Agent. By activating the PayRun module or any payroll feature within the 1stGIS platform, you expressly authorise 1STGIS.COM to act as your designated filing agent and to submit payroll, income, and statutory data to the Inland Revenue Authority of Singapore (IRAS) and any other relevant Singapore regulatory authorities on your behalf. This includes, without limitation, submission of employee income information under IRAS's Auto-Inclusion Scheme (AIS), IR8A/IR8S forms, Appendix 8A/8B schedules, and any other employer statutory returns required by Singapore law.
16.2 Accuracy of Data. You remain solely responsible for the accuracy, completeness, and legality of all payroll data entered into the platform. 1stGIS submits data as provided by you and does not independently verify its accuracy. Any penalties, assessments, or liabilities arising from inaccurate or incomplete submissions are your sole responsibility.
16.3 System Testing & Sandbox Submissions. For the purpose of testing, validating, and certifying the 1stGIS payroll submission system, you consent to 1STGIS.COM using your company's registered information and, where necessary, anonymised or generalised representations of your employee income data to conduct test submissions via IRAS-approved sandbox or test environments. We will not transmit identifiable individual employee data to IRAS for testing purposes without your explicit written approval. Test submissions are clearly labelled as such and do not constitute official filings.
16.4 Credential Delegation. Where IRAS submission requires Corppass or other government credentials, you are responsible for delegating the appropriate digital access rights to 1stGIS. We will use such credentials solely for the purpose of making authorised filings on your behalf and will not store them beyond the session required for each submission.
16.5 Third-Party Regulatory Platforms. Submissions to IRAS and other regulatory platforms are subject to the terms and security policies of those platforms. 1stGIS is not responsible for downtime, data rejection, or changes in submission requirements imposed by such platforms.
17.1 Consent to Contact. By registering an account and providing contact information (including company email, administrator email, and mobile phone number), you expressly consent to 1STGIS.COM contacting you and your designated account administrators using those details for the following purposes:
17.2 Marketing Communications. By accepting this Agreement, you also agree to receive product updates, tips, and promotional offers from 1stGIS via email or phone. You may withdraw consent for marketing communications at any time by clicking "Unsubscribe" in any marketing email or by writing to admin@1stgis.com. Withdrawal of marketing consent does not affect essential service communications listed in Section 17.1, which are necessary for the proper operation of your account.
17.3 Channels. Contact may be made via email, SMS, WhatsApp, or telephone call using the contact details you have registered on the platform. You are responsible for keeping your contact information current. 1stGIS shall not be liable for missed notifications resulting from outdated contact details.
17.4 PDPA Compliance. All contact and communication activities are carried out in compliance with Singapore's Personal Data Protection Act 2012 (PDPA) and the Do Not Call (DNC) Registry provisions, where applicable. You may review or update your contact preferences at any time through your account Profile settings.
18.1 1stGIS Licence to Customer. Subject to your active subscription, 1stGIS grants you a limited, non-exclusive, non-transferable licence to display the 1stGIS name, logo, and associated marks ("1stGIS Marks") solely to indicate that your organisation uses the 1stGIS platform (for example, a "Powered by 1stGIS" attribution). Any such use must conform to the brand guidelines published on our platform from time to time. You must not alter, distort, or incorporate the 1stGIS Marks into your own branding in any manner that could damage our reputation or goodwill.
18.2 Customer Licence to 1stGIS. You grant 1stGIS a limited, non-exclusive licence to display your organisation's name, logo, and associated marks ("Customer Marks") for promotional purposes, including listing your organisation as a customer on our website, preparing case studies or success stories, and including your logo in marketing presentations or materials. Such use will be conducted in accordance with any brand guidelines you provide to us in writing from time to time.
18.3 Restrictions. Neither party shall: (a) use the other party's marks in any manner that disparages, harms, or otherwise damages the other party's goodwill; (b) hold itself out or present itself as an affiliate, partner, subsidiary, reseller, or legal agent of the other party; or (c) use the other party's marks in connection with any unlawful, offensive, or misleading content. Any usage beyond the scope defined in this Section requires the prior written consent of the mark proprietor.
18.4 Termination of Licence. All trademark licences granted under this Section shall automatically and immediately terminate upon the termination or expiry of this Agreement. Each party shall promptly remove or cease all use of the other party's marks upon termination.